What Type of Data Do We Gather?

We refrain from collecting personal identification information unless you willingly provide us with such information. You can submit this type of information through our contact forms, emails, responses to surveys, marketing communications, purchases, and other similar avenues. Personal identification information includes but is not limited to your name, email address, phone number, credit card details, and any similar information you provide.

We also collect non-personal identification information automatically when you visit our website. Such information includes the device or browser type you use, the website that referred you to our site, and the duration and pages you view on our site. We may also collate information accumulated from website visitors, such as the count of users in specific regions or with particular characteristics.

How Do We Utilize This Data?

Your personal identification information may be used in the following ways, subject to your explicit consent at the point of data collection or via subsequent consent or notification:

To operate the website and offer you requested information or services (e.g., newsletters, purchase receipts).

To add you to our mailing lists and occasionally send you emails.

To answer specific queries you may have concerning Pieces of Australia and its products.

To enhance your accessibility to information on this website.

To process your purchase transactions.

To solicit reviews and ratings of services or products.

To manage contests, promotions, surveys, or other site features.

For marketing purposes and data analysis.

We may use non-personal identification information for the purposes detailed in this Privacy Policy, such as to serve you targeted advertising content and for other lawful business purposes. We also reserve the right to supplement your personal identification information with data we collect from other sources, including online and offline sources.

Do We Share Your Information?

We may share your personal identification information with our group companies, affiliates, and third parties to assist us in processing your personal identification information in accordance with this policy. We may also permit our vendors and subcontractors to access your personal identification information, but strictly for performing services for us - they do not have our permission to utilize personal identification information for their own gain.

We may reveal your personal identification information in the event of a bankruptcy proceeding or if we or any of our assets or divisions are involved in a sale or similar corporate transaction, including without limitation a merger, acquisition, or change of control.

In instances where we are legally obligated, we may disclose personal identification information to third parties, and we may also do so to investigate, prevent, or take action against suspected or actual illegal or prohibited activities, including but not limited to fraud, harassment, or other violations of law or this website's policies.

Non-personal or aggregate information may be shared with any number of parties, provided that such information does not specifically identify you.

Where Is Your Information Stored?

Our website is hosted in the United States of America. By using the website, you freely and specifically consent to the exportation of your personal identification information to the USA and to its storage and use in the USA as specified in this privacy policy. You understand that data stored in the USA may be subject to lawful requests by the courts or law enforcement authorities in the USA.

Data Retention Period

If you provide us with personal identification information via the website, we retain your information for as long as necessary for our business purposes. This may include, but is not limited to, retaining such information to comply with our legal obligations, resolve disputes, and enforce our agreements. Even if we delete some or all of your personal identification information, we may continue to retain and use aggregate or anonymous data previously collected and/or anonymize or aggregate your personal identification information. Please note that we will not be liable for disclosures of your data due to errors or unauthorized acts of third parties.

Understanding Interest-Based Advertising

We, along with our third-party vendors, might utilize non-personally identifiable data in combination with our own or vendor information to provide you with targeted ads when you visit other websites or our own site. This process might involve the use of cookies, clickstream data, and other similar technologies detailed below. For instance, if you're looking for a specific product, we or our vendor could trigger an advertisement on other websites you visit that contains information about that product. This type of advertising, often referred to as 'behavioral advertising,' relies on anonymous information rather than any identifiable personal information. Consequently, while we and our vendor know your interests, we don't personally identify you in relation to a specific ad. We consider this form of advertising beneficial as it presents you with ads relevant to your interests. If, however, you wish to opt-out of these interest-based advertisements, please follow the opt-out process described below under 'What are your opt-out rights?'

Cookies: Definition and Usage

Cookies or similar technology (such as clear gifs, web beacons, tags, etc.) are used by us to facilitate and enhance your communication and interaction with our website. Cookies are small pieces of data that are downloaded onto your device when you visit our site. 

We use both first-party cookies, set by the website you're visiting, and third-party cookies, set by a domain other than the website you're visiting. Cookies help us: 

Remember and process items in your shopping cart,

Understand and save your preferences for future visits,

Track advertisements,

Manage and analyze website usage,

Compile aggregate data about site traffic and interactions to provide better site experiences and future tools.

Each time you visit the website that created a particular cookie, they are activated. 

How to Delete Cookies

If you wish to limit or stop the placement of cookies or clear any cookies that may already be on your device, refer to and adjust your web browser preferences. More information on cookies is available at www.allaboutcookies.org. Deleting our cookies or disabling future cookies may affect your access to certain areas or features of our site or impact its functionality. We do not use cookies or similar items to automatically retrieve personally identifiable information from your device without your knowledge.

Cross-Device Matching

We use non-personally identifiable information to facilitate cross-device association. We or our third-party vendors analyze device activity data using a probabilistic algorithm to determine if you have interacted with content across multiple devices and to match such devices. In connection with this analysis, we may rely on non-personally identifiable information (including demographic, geographic, and interest-based data) from third parties such as data vendors, pursuant to their own privacy policies or we may use the non-personally identifiable information we collect in conjunction with such third-party data. Such data may be supplemented with deterministic data, such as obfuscated email addresses, from an advertiser or from other third parties. 

Based on this data, we may display targeted advertisements across devices that we believe are associated and may provide other services to our advertisers such as tools, analyses, data and insights to see how their website or mobile applications are used and to further enable the display of targeted advertisements to you, including across your devices. For further instructions on restricting our use of certain cross-device data, please see "Opt-Out” below.

Third-Party Websites

Our website may link to third-party sites which we do not operate or endorse. These websites may use cookies and collect your personally identifiable information according to their own privacy policies. This privacy policy does not apply to third-party websites, and we are not responsible for their privacy practices or content. When you leave our website, it is at your own risk. We encourage you to review the policies and terms of every website you visit.

We may also integrate social networking services into our website. You understand that we do not control these services and are not responsible for their operation. While we may provide you with the ability to use these services in connection with our website, we do so only as a convenience, relying on those third-party services to operate appropriately and fairly.

Be aware that any personal information you include and transmit online in a publicly accessible blog, social network, or elsewhere may be viewed and used by others. We cannot control such usage of your personally identifiable information, and by using these services, you assume the risk that the personally identifiable information you provide may be viewed and used by third parties.

How Do We Protect Your Information?

Your personal information is stored behind secured networks and is only accessible by a limited number of individuals with special access rights to such systems, who are required to keep the information confidential. Moreover, any sensitive/credit information you provide is encrypted via Secure Socket Layer (SSL) technology.

We implement various security measures when a user places an order enters, submits, or accesses their information to ensure the safety of your personal information. However, due to the inherent open nature of the Internet, we cannot guarantee that communications between you and us or information stored on our servers, will be completely free from unauthorized access by third parties such as hackers.

We recommend that you keep your personal information safe by using secure passwords and applications when accessing the internet. We also suggest that you follow other safety measures to protect yourself online including never sharing your passwords with anyone.

Your Consent

By using our site or providing us with your information, you consent to the collection and use of the information you provide in accordance with this Privacy Policy. If we decide to change our Privacy Policy for any reason, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Contact Us 

If you have any questions or suggestions regarding our Privacy Policy, please contact us at contact@piecesofaustralia.com. We would be happy to answer any questions you may have and appreciate your feedback. We are committed to protecting the privacy of all of our customers and users, and will continue to update our policy as necessary. Thank you for visiting our site! 

Updates to Privacy Policy

We reserve the right to make changes to and update our Privacy Policy at any time without prior notice. Any changes we make will be reflected on this page, and your continued use of our website or services following any such change constitutes your acceptance of the updated policy. We encourage you to review our Privacy Policy from time to time in order to stay informed about how we are protecting the information you provide. 

Security of Your Information 

We understand that security is important when it comes to your personal information and data, so we take all measures necessary to ensure that your information is used responsibly and securely. All the data that you provide us with is stored on secure servers that are protected by industry-standard firewalls and other security measures. We use the latest encryption technologies to ensure your information is kept safe while in transit. However, it is important to keep in mind that no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.